Returns & Exchanges
At Kanga Coolers, we want you to be completely satisfied with your purchase. If your gear isn't the perfect fit for your lifestyle, we offer hassle-free returns and exchanges within 30 days of delivery.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.
- 2.Print Your Label
Once your request is approved, we will email you a prepaid shipping label to download and print at home.
- 3.Pack and Ship
Place the items in their original packaging with all tags attached and drop the package off at any authorized carrier location.
- 4.Receive Your Refund
After our warehouse team inspects the returned goods, your refund or exchange will be processed within 5-7 business days.